Cosmo by HumanizingCosmoby Humanizing

Cosmo, your virtual receptionist
for site, phone, and front desk.

Cosmo greets website visitors, picks up calls, and welcomes guests at reception — 24/7, in 45+ languages. One receptionist setup for every first touchpoint.

No credit card required|GDPR compliant|Fast setup in 3 minutes, no deep technical knowledge needed

Trusted by innovative companies worldwide

ADAC
Sparkasse München
DFGZ
HotelPlan
Liebesbier
FinanzInformatik
Bergheim
Schön Klinik
OTE
Experimenta
SwissDrink
Sparkasse Hannover
Maisel's Weisse
TH Köln
Migros
OstseeSparkasse
ADAC
Sparkasse München
DFGZ
HotelPlan
Liebesbier
FinanzInformatik
Bergheim
Schön Klinik
OTE
Experimenta
SwissDrink
Sparkasse Hannover
Maisel's Weisse
TH Köln
Migros
OstseeSparkasse

Use Cases

Three places waiting costs you most.

Citizens with questions. Customers stuck on hold. Employees hunting through docs. Cosmo handles all three — in 45+ languages, day and night.

City & Municipality

Serve citizens around the clock without adding staff. Cosmo answers common questions, guides visitors to the right forms, and reduces call center load by up to 60%.

Answer citizen questions 24/7 in 45+ languages
Handle permit and license inquiries automatically
Reduce call center volume significantly
Seamless handoff to a human agent when needed

Customer Support

Give your customers instant, accurate answers without wait times. Cosmo learns your product inside out and hands off to your team when it needs to.

Instant responses to common support questions
Smart human handoff for complex issues
Works across 45+ languages automatically
Analytics to spot trends and improve service

Internal Knowledge Base

Help your team find answers fast across all your internal documents, policies, and guides. No more digging through folders or asking around.

Search across documents and policies instantly
New employees get answers from day one
Reduce repetitive internal questions
Keep knowledge accessible and up to date

Cosmo Channels

Cosmo answers wherever visitors arrive.

Turn on the Chatbot, Voicebot, and Receptionist Kiosk for your website, phone line, and front desk.

Chatbot

Turn your website into a 24/7 front desk. The Chatbot answers in your brand voice, captures every question, and keeps visitors moving instead of waiting.

  • Natural language understanding
  • Brand-aware personality
  • Multi-language support
  • One-line code integration

Voicebot

Pick up every call, in every language. The Voicebot answers, routes, and takes notes — no voicemail, no hold music, no missed leads.

  • Natural voice conversations
  • Intent recognition
  • Call routing and handoff
  • Real-time transcription

Receptionist Kiosk

Greet every guest the moment they arrive. The Receptionist Kiosk checks them in, finds the host, and places the call — your team stays focused on their work.

  • 3D avatar greeting
  • Visitor check-in flow
  • Search and call contacts
  • Multi-language reception

Pricing

One receptionist. Three plans. Upgrade as you grow.

Hobby

€40/mo
  • Chatbot
  • 10,000 credits/month
  • Chatbot entry plan
Most popular

Standard

€150/mo
  • Everything in Hobby +
  • Chatbot + Receptionist Kiosk + Voicebot
  • 40,000 credits/month

Pro

€500/mo
  • Everything in Standard +
  • Chatbot + Receptionist Kiosk + Voicebot
  • 150,000 credits/month

Need custom limits, SSO, or a dedicated success manager? Contact us for Enterprise

See full comparison

FAQ

Common questions

Short answers to the first things every team asks.

Put Cosmo at your
front desk.

Teams across Europe use Cosmo to answer every visitor — on website, by phone, at the front desk. Start with a 14-day trial. Live in minutes.

No credit card required|GDPR compliant|5-minute setup
Cosmo - AI Reception and Customer Help | Cosmo by Humanizing