Start with one Cosmo setup, the channels you need, and a monthly credit allowance for real usage.
20% off yearly plans
Cosmo spends credits when it writes an answer, speaks on a call, or handles a reception step. Text usually costs less than voice, and longer conversations use more.
Hobby is chatbot-only. Standard adds the Receptionist Kiosk and Voicebot. Pro keeps the full bundle and adds more credits, reporting, customization, and support.
If you only need web answers, start with Hobby. If calls or the front desk matter, Standard is the recommended first plan. Move to Pro when volume, reporting, or support expectations rise.
For teams that want to test a website chatbot on routine questions before adding phone or front-desk workflows.
per month
For municipalities and reception-heavy teams that want one Cosmo setup across website, phone, and front desk.
per month
For teams with higher volume, more stakeholders, and stronger needs around reporting, support, and customization.
per month
For organizations that need custom limits, security, compliance, support, and service packaging.
Choose usage
Set expected calls per day and average call length. The estimate uses 20 working days per month and voicebot/mobile reception calls at 100 credits per minute.
Expected inbound calls on an active day
Average call duration
Estimated minutes
1,600 minutes/month
Credits needed
160,000 credits/month
Plan category
Enterprise
Voicebot package recommendation
Enterprise
20 calls/day x 4 min x 20 days = 1,600 minutes/month
This call volume places you in Enterprise. At this call volume, we would scope custom limits and rollout support with you.
Recommended Voicebot package: Enterprise
This volume should be scoped as an Enterprise Voicebot package with custom limits.
Monthly credit categories
Hobby
Up to 10,000 credits
Standard
Up to 40,000 credits
Pro
Up to 150,000 credits
Enterprise
Custom credit limit
Use these examples as a planning guide. Actual usage varies by channel, model, language, and conversation length.
| Example workload | Rate | Hobby | Standard | Pro |
|---|---|---|---|---|
| GPT-5.4-mini text messages | 10 credits/message | 1,000 | 4,000 | 15,000 |
| GPT-5.4 text messages | 20 credits/message | 500 | 2,000 | 7,500 |
| Chat + TTS messages | 35 credits/message | 285 | 1,142 | 4,285 |
| Receptionist landline minutes | 50 credits/min | 200 | 800 | 3,000 |
| Voicebot / mobile reception minutes | 100 credits/min | 100 | 400 | 1,500 |
Typical chats include multiple messages or turns. That means conversation counts are lower than the message examples below.
A detailed breakdown of what's included in each plan
| Cosmo channels included | ||||
Chatbot | ||||
Receptionist Kiosk | ||||
Voicebot | ||||
| Core Features | ||||
Cosmo setups | 1 | 1 | 1 | Custom |
Credits per month | 10,000 | 40,000 | 150,000 | Custom |
Training content | Starter training content | Expanded training content | Larger training content allowance | Custom training content |
Chatbot update cycle | Manual updates | Every 7 days | Daily | Custom update cycle |
| AI Capabilities | ||||
45+ Languages | ||||
Automatic brand extraction | ||||
Conversation memory | Standard | Advanced | Advanced | Advanced |
| Customization | ||||
3D Avatars | All included | All included | Custom avatars | Custom avatars |
Custom colors & themes | ||||
| Integrations | ||||
Integrations | Website embed | Website embed + standard integrations | Premium | Custom |
Website embed | ||||
| Analytics & Insights | ||||
Conversation analytics | Advanced | Full suite | Full + custom reports | Full + custom reports |
Audit logs | ||||
| Support & Security | ||||
Support | Priority email | Premium support | Dedicated success/support package | |
Dedicated onboarding | ||||
SLAs | ||||
GDPR compliance | ||||
SSO / SAML | ||||
Custom roles & permissions | ||||
Everything you need to know about our pricing and plans
Launch Cosmo for websites, calls, and front desks. Answer visitor questions and route people to the right person without deep technical setup.