Cosmoby Humanizing
SMBs

Grow without growing your headcount

SMBs compete against larger companies every day—now you can match their support quality without the staff costs. Cosmo handles customer inquiries, qualifies leads, and books appointments around the clock. Set up in minutes, not months, and scale as you grow.

70%
Reduction in support workload
Automated answers to common questions
<5 min
Average setup time
From sign-up to live Cosmo setup
80%
Inquiries resolved automatically
Without human intervention
24/7
Uptime
Never miss a lead or inquiry again

Use Cases

How smbs businesses use Cosmo

From customer inquiries to personalized recommendations, see how Cosmo transforms small & medium businesses experiences.

Customer Support
Handle common customer questions instantly so your team can focus on work that actually needs a human touch.

Example queries

  • What are your opening hours?
  • Do you offer refunds?
  • How do I track my order?
Lead Qualification
Capture and qualify website visitors automatically. Identify serious buyers and pass warm leads to your sales team.

Example queries

  • I'm interested in your services
  • How much does this cost for 50 users?
  • Can you handle enterprise clients?
Appointment Booking
Let customers self-schedule consultations, demos, and follow-ups without the back-and-forth email chains.

Example queries

  • Can I book a free consultation?
  • When are you available next week?
  • I need to reschedule my appointment
FAQ Automation
Answer your most-asked questions instantly, 24/7. Free your team from repetitive inquiries so they can focus on growth.

Example queries

  • What payment methods do you accept?
  • Is there a free trial?
  • How long does delivery take?

Benefits

Why smbs businesses choose us

Measurable improvements across customer satisfaction, operational efficiency, and business growth.

Lower Support Costs

Automate up to 70% of customer inquiries without hiring extra staff. AI handles the volume spikes that would otherwise break your team.

70%Inquiries automated

Always Open

Cosmo works nights, weekends, and holidays. No more missed leads or frustrated customers waiting until Monday.

24/7Availability

Up in Minutes

Enter your website URL and the AI extracts your business info automatically. No technical knowledge or long onboarding required.

<5 minSetup time

Scales as You Grow

Handle 10 conversations or 10,000 without changing anything. Pay for what you use, upgrade when you're ready.

10xCapacity without extra cost

Features

Built specifically for small & medium businesses

Cosmo includes industry-specific capabilities that understand the unique needs of your business and customers.

Quick Setup

Enter your domain and the AI automatically extracts your brand, products, and FAQs. Live in under 5 minutes.

CRM & Tool Integrations

Connect to your existing tools—HubSpot, Calendly, Zapier, and more—so leads and bookings flow straight into your workflow.

Custom Knowledge Base

Add your own FAQs, product details, and policies. The AI answers accurately based on your exact content.

Multi-Channel Presence

Deploy on your website, WhatsApp, and more from a single dashboard. Meet customers wherever they are.

Ready to transform your smbs business?

Join leading small & medium businesses businesses already using Cosmo to deliver exceptional customer experiences.

Free trialNo credit card requiredSetup in minutes

Frequently Asked Questions

Common questions about using Cosmo for small & medium businesses

Transform your smbs customer experience

Join small & medium businesses businesses using Cosmo to deliver exceptional support. Start with a 14-day trial today.

No credit card required·GDPR Compliant·Setup in 5 minutes
AI Customer Support for Small & Medium Businesses | Cosmo by Humanizing